You asked, and we listened!
In today’s 24/7 world, we understand Aussies are more tech savvy, and like to have information at their fingertips.
We’ve also taken on board our customers valuable feedback, which is why we’re very proud to announce our customer portal is now packed with even more features!
Yes, more information is now readily accessible for all our customers, twenty-four hours a day, seven days a week!
Our Customer Portal is now bigger and better than ever!
By simply logging in (using your mobile number and unique SMS code), you can now find all of the information you need to know!
What type of information? We’re glad you asked!
Take a look, starting with our original loan tracker function (in case you’ve never tried it!)
TRACK A NEW LOAN APPLICATION
We give you live status updates! Watch as your loan is:
- Successfully received
- Notified if it has any outstanding documents
- Allocated to your dedicated Credit Consultant who will process your application
- Quickly given an outcome, hopefully approved!
AND NOW….INTRODUCING OUR BRAND NEW FEATURES!
IF YOU HAVE A CURRENT LOAN WITH US, YOU WILL SEE:
- Your current loan balance
- Your next payment amount and payment due date
- The date your loan started
- The anticipated date your loan will be repaid and closed
- Your account status (e.g. up-to-date, ahead of schedule etc.)
IF YOU’VE HAD A PREVIOUS LOAN THAT HAS BEEN CLOSED, YOU WILL SEE:
- Details of any previous closed loans
- Each individual loan number
- The date each loan was repaid and closed
NEED TO CHECK YOUR DETAILS ARE CURRENT? YOU CAN!
- Click the “my details” tab to check your current contact number, email and address.
AND TO TOP IT ALL OFF……
RE-APPLY OR CONTACT US, JUST WITH A CLICK OF A BUTTON!
Thank you to all of our customers who regularly suggested we enhance our portal.
We hope we’ve achieved what you wanted and hope you continue to Go Forward with us!