You asked, and we listened!

In today’s 24/7 world, we understand Aussies are more tech savvy, and like to have information at their fingertips.

We’ve also taken on board our customers valuable feedback, which is why we’re very proud to announce our customer portal is now packed with even more features!

Yes, more information is now readily accessible for all our customers, twenty-four hours a day, seven days a week!

Our Customer Portal is now bigger and better than ever!

By simply logging in (using your mobile number and unique SMS code), you can now find all of the information you need to know!

What type of information? We’re glad you asked!

Take a look, starting with our original loan tracker function (in case you’ve never tried it!)

 

TRACK A NEW LOAN APPLICATION

We give you live status updates! Watch as your loan is:

  • Successfully received
  • Notified if it has any outstanding documents
  • Allocated to your dedicated Credit Consultant who will process your application
  • Quickly given an outcome, hopefully approved!

 

AND NOW….INTRODUCING OUR BRAND NEW FEATURES!

IF YOU HAVE A CURRENT LOAN WITH US, YOU WILL SEE:

  • Your current loan balance
  • Your next payment amount and payment due date
  • The date your loan started
  • The anticipated date your loan will be repaid and closed
  • Your account status (e.g. up-to-date, ahead of schedule etc.)

FairGo finance customer portal

IF YOU’VE HAD A PREVIOUS LOAN THAT HAS BEEN CLOSED, YOU WILL SEE:

  • Details of any previous closed loans
  • Each individual loan number
  • The date each loan was repaid and closed

NEED TO CHECK YOUR DETAILS ARE CURRENT? YOU CAN!

  • Click the “my details” tab to check your current contact number, email and address.

AND TO TOP IT ALL OFF……

RE-APPLY OR CONTACT US, JUST WITH A CLICK OF A BUTTON!

Thank you to all of our customers who regularly suggested we enhance our portal.

We hope we’ve achieved what you wanted and hope you continue to Go Forward with us!

Related Articles

managing bills and loans

Three tax tips to know before lodging your return

Do you ever work from home? Or use your home internet or personal phone for work purposes? Perhaps you’ve been doing some extra work as an Uber driver or renting

Read More
FairGo Finance Blog Header

4 Smart Ways to Revitalize Your Pipeline

Has 2014 started a little slow for your business? Using this quieter time to plan and organise the following strategies will set the groundwork for revitalizing your most important asset,

Read More
FairGo Finance Blog Header

Do you have a short term cash problem and need a loan?

By Paul | Monday, January 1, 0001 Applying for a loan Do you have a short-term cash problem? Don’t worry, you are not alone. Every day there are Aussies struggling

Read More

Are you eligible to apply?

WARNING - DO YOU REALLY NEED A LOAN TODAY?*

It can be expensive to borrow small amounts of money and borrowing may not solve your money problems.

Check your options before you borrow:
For more information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor.

Talk to your electricity, gas, phone or water provider to see if you can work out a payment plan.
If you are on government benefits, ask if you can receive an advance from Centrelink.
www.humanservices.gov.au/advancerepayments

The Australian Government’s MoneySmart Website shows you how small amount loans work and suggests other options that may help you.

* This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.