Legal action and repossession are our last resort options. Please contact us, and with your co-operation we can avoid such events happening to you. For the best outcome we simply ask for your willingness to communicate and negotiate with us so we can agree to a mutually acceptable plan. By doing so you can protect your credit rating and avoid the costs of recovery action.
Tips for managing your debts
Please don’t avoid us. It will leave us no choice but to commence recovery action, and we would much prefer to resolve this with you.
Be aware of your rights and options – call us to discuss
Make some regular payments – even small amounts will help
Seek free and independent advice from community debt management and legal services or government agencies if you can’t resolve your financial difficulties.
Assessment for Financial Hardship Relief
To apply for Financial Hardship Relief you may be asked to provide some supporting documents such as:
Business activity statement
Employment separation certificate
Family assistance payments
Rental receipts or mortgage statements
Child support payments
Other creditor statements
Medical certificates stating duration of condition and ability to return to work
Workers compensation claim
Request to access superannuation
If you are experiencing financial hardship, please call us today on 1300 324 746 so we can assist you with the ongoing management of your loan.
It can be expensive to borrow small amounts of money and borrowing may not solve your money problems.
Check your options before you borrow:
For more information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor.