Are you a Facebook user and find it a reliable source of information? If so, you can visit (and follow!) us on our Fair Go Finance Facebook page which allows you to provide a star rating and comment if you wish.
This website published reviews for online businesses by consumers. Similar to Google Review, you will just need to login and have an account. You can do that here.
4. NPS – Net Promoter Score
This is what we use internally when a customer takes out a loan with us. It allows our customers to rate Fair Go Finance on a variety of things and is a very quick and easy online questionnaire.
Our NPS is where we get some of our best suggestions and improvement ideas, like our Mates Rates loyalty program, so keep any eye out for the email if, and hopefully when, you take out a personal loan with us!
We believe listening to, and working with our customers is the best way to Go Forward!
It can be expensive to borrow small amounts of money and borrowing may not solve your money problems.
Check your options before you borrow:
For more information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor.