We encourage all our customers to contact us if their situation changes during the life of a loan so that the repayments can be adjusted if appropriate.
In fact, when a customer’s situation changes and they proactively contact us to reduce the repayments and future payments are made, this behaviour is viewed positively.
The alternative of a customer ignoring, ambitiously or overly optimistically retaining the current repayments and missing payments, thereby incurring Dishonour Fees, is more damaging to their credit history.
It can be expensive to borrow small amounts of money and borrowing may not solve your money problems.
Check your options before you borrow:
For more information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor.