Fair Go Finance Pty Ltd trading as Fair Go Finance; and Fundco Pty Ltd trading as Capfin (“we”/”us”/”our”) endeavour at all times to comply with the Privacy Act 1988, Australian Privacy Principles and the Credit Reporting Code which together will be referred to in this policy as “Australian Privacy Law.”
5a). Comprehensive Credit Reporting
New laws have enabled more information to be included on credit reports, which is known as Comprehensive Credit Reporting (CCR). Subject to the provision of sufficient notification to our customers and consent of our customers, as required by Australian law, we engage in Comprehensive Credit Reporting (CCR) to one or more of the credit reporting bodies (CRBs). Previously there was credit enquiry information and negative information like defaults. As a result of CCR, positive information, such as repayments that are made on time can be included. This approach gives a fairer and more accurate picture of your credit worthiness and supports responsible lending. This credit related information is now reflected in credit reports.
5b). Notifiable Matters
The law requires us to advise you of ‘notifiable matters’ in relation to how we may disclose and use your credit information. A Statement of Notifiable Matters is on our website: www.fairgofinance.com.au This Statement can be downloaded or you may request to have it provided to you in an alternative form by emailing us at firstname.lastname@example.org or by calling us on 1300 324 746. A brief description of the key issues contained in this Statement are detailed in this Section.
In order to obtain credit information about you from credit reporting bodies (CRBs) we may be required to disclose to them credit information about you which we hold. Those credit reporting bodies may then include that credit information about you in reports they provide to other credit providers.
This includes all the credit information described above with the exception of your Financial Information. It does, however, particularly include the following:
The credit reporting bodies to which we may disclose your credit information are:
Equifax Pty Ltd (previously known as Veda Advantage Ltd)
Illion (previously known as Dun & Bradstreet)
If we provide information about your credit application to a credit reporting body, this may affect decisions by other credit providers as to whether they provide credit to you and on what terms.
If you fail to meet your payment obligations in relation to any finance that we have provided or arranged or you have committed a serious credit infringement, then we may disclose this information to a credit reporting body.
Sometimes your credit information will be used by credit reporting bodies for the purposes of ‘pre-screening’ credit offers on the request of other credit providers. You can contact the credit reporting body at any time to request that your credit information is not used in this way for direct marketing.
You may contact the credit reporting body to advise them that you believe on reasonable grounds that you may have been, or are likely to be a victim of fraud. For a period of 21 days after the credit reporting body receives your notification, the credit reporting body must not use or disclose that credit information in the credit report.
You can contact any of the credit reporting bodies for more information.
We shall not provide credit information and credit worthiness or credit eligibility information to overseas entities except as permitted by Australian Privacy Law.
There is no charge to make a request for access to your credit information but we may apply an administration fee for providing access to your credit information.
We will deal with your request according to Australian Privacy Law and provide you our response and/or reasons within 7 business days and notify you of our decision no later than 30 days after receiving your request.
If we have supplied credit information which we have agreed to correct to a credit reporting body, we will notify that body within 7 business days of making that decision.